[Resolved] Quikr — One Plus X Phone bought from Quikr under Order ID[protected]

bchac73

from Bengaluru, Karnataka

Address:	560076
Website:	www.quikr.com

1.Name : Bhawer Chachra & Phone # [protected]
2. First email sent on Date: 01st APR'16 to Quikr
3. Description: I got this phone and put a request for return on 01st Apr'16 but I have been following up with them from April but they don't respond. I got an email that they have escalated and will get back to me but no luck
4. Request for return

Emails sent on 01st Apr'16; 25th May'16; 25th Jul'16; 26th Jul'16; 28th Jul'16; 29th Jul'16 but no luck just got one email on 04th Apr'16 that we are working on it.

Please see below the email received from them:

Quikr Support
Apr 4

to me
Hello,

Thank you for writing to us.

Your Concern has been escalated to our concerned team. They will be responding back to you shortly.

For any clarification or query please write to us at [protected]@quikr.com or just give a missed call at [protected]

Kindly allow us sometime for an update.

Appreciate your patience.

Thanks,
Team Quikr
Aasaan Hai Badalna!!!

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 8, 2016

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Sep 30, 2016

Updated by bchac73 Please help me fix this as I am facing lot of issues with this phone, I am also fine if they exchange the phone or refund full money (I bought this for 18999/-)

Verified Support

Oct 04, 2016

Quikr Customer Care's response Hello Bhawer,

We regret the inconvenience caused to you. We've shared your details with the team concerned and they will get back to you.

Thank you.