[Resolved]  Quikr — Order id[protected]

Address:Varanasi, Uttar Pradesh, 221004
Website:Quikr.com

I have purchased an iphone 4s 32gigs refurbished from quikr and i got a defective product its have several issue in it like speaker and button and was in critical condition. I made a replacement complaint and after several procedure they accepted for reverse pick up on 14th of june and it is now 4th of July after my several complaints and emails they constantly saying it is under process and all and now i am totally disturbed because neither i got my phone nor my money back i bought it for 6999. They are delaying it and not taking their customers seriously, i an totally disappointed by their service. I now i am hopeless. Kindly look into this matter. I need help.

Order id[protected]
Prateek Verma
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Aug 23, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Quikr Customer Care's response
Hi Prateek, We are sorry to hear that. We have escalated your issue and our support team shall reach out to you shortly. Thank you
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