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Quikr — Ownership transfer of car

It's been 1 year i had submitted documents and paid the money however neither i have received the documents or they have refunded. I have been constantly following up and the latest mail was that i will get by end of june however its 1st july today. I am very worried. Please asist
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Hi Vikki, we are sorry for your experience. Kindly email to [protected]@quikr.com we shall assist you. Thank you.
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Vikki_s's [Complaint's author] reply, Jul 1, 2020
Cant see the email id
Quikr Customer Care's response, Jul 2, 2020
Verified Support
Kindly email to carsandbikes@quikr.com we shall assist you. Thank you.

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