[Resolved] Quikr — Pathetic RTO Service || No response from Quikr on phone or email | |||||
Quikr provided me a very good service for buying goods, and based on it I opted for Quikr RTO service. However I regret now for choosing it. Full Description of the Incident:- On 24th May 2017, I paid 3500 to Quikr RTO Service for NOC and ownership transfer of a vehicle. Please find below the email receipt:- ======================================================== On 24 May 2017 at 13:26, amogh.[protected]@quikr.co.in wrote: Dear Sir, Thank you for Choosing Quikr RTO services, do find the payment reference ID below- StatusSuccess Date[protected]:13:02 Merchant Txn IdMay4041Q Citrus Txn IdCTX[protected] Last Modified[protected]:14:28 Amount3500.00 INR Regards, Amogh Shetty =================================================== Its been a month now and neither of the requests have been complete. They are not replying to my emails, not picking up the phone, even worse:-disconnecting the phone. Please find below the phone numbers:- Amogh: [protected]. Renuka Prasad: [protected] Desirable Resolution:- Quikr goods service is surely the best in category but RTO service is totally opposite. I do not wish to continue with this pathetic customer service and would like to get a refund and return of my vehicle documents. I wish Quikr will take a note of this complaint and initiate my refund process ASAP. I do not wish to complicate things, however I wont hesitate to reach out to consumer court for this pathetic service and mental harassment of the customer. Was this information helpful? | |||||
Aug 10, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Quikr Customer Care's response Hi That certainly shouldn't have happened. we apologize for the disappointing experience you've had. We shall get in touch with you shortly and address it. Thank you
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