[Resolved]  Quikr — payment and pickup delay

Address:Chennai, Tamil Nadu, 600085
Website:Quiker

Hi,

I sold a sofa set through quicker and the pickup was done on 23rd august. First time the pick up was not done as scheduled, there was a huge delay of 6 hours and the whole day was gone waiting. The second time pick up was arranged again there was a delay of 4 hours. Now after the pick up on 23rd till now i haven't received my payment. I've called your representatives many at times but there was no proper response and wrong commitments were made by your team. The people i spoke to were mr. John, mr. Victor and ms. Nandhini and a few others as well. It's more than 10 days and i still don't have any clue on my payment. Is this the service/response will be provided to your customers? I have raised many written complaints but none were answered. Looking forward to clear information in the delay in payment.
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Regards,
Selva
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Oct 10, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
Quikr Customer Care's response
Hi, This certainly shouldn't have happened. We have escalated your issue and our support team shall address your concern shortly. Thank you
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