[Resolved]  Quikr — Payment made through quicker. Product is not getting delivered nor payment

Address:500001
Website:quickr.com

I have purchased the product. Ad id:[protected]. It was mentioned that free delivery. As par as quickr customer care it has to be shipped by seller. But seller is expecting that quickr has to take care of delivery.

I have already paid and there is no chance of getting the product as seller is not going to delivery.. Please understand the case and cancel the order. So that i will get my money back.

I trust the quickr and make the payment. Now if seller will not deliver my product than why should i request the seller to cancel the order.

As par as you customer care if seller will cancel the order than only you will make my payment. How it will justify.

Kindly cancel my order or guide me to cancel the order. Here is the attachment of screen shot where it is mentioned (Free delivery)
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Aug 6, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Quikr Customer Care's response
Hi Basanta. Certainly not the experience we want you to have, We shall look into it and address it at the earliest
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