Quikr — Payment not received - Ad ID[protected]

Address:560017
Website:www.quikr.com

I had posted one Ad to sell my sofa cum bed with ref ID:[protected].
It was picked-up by quickr door step on 8th Apr 2016 and then later that day i was informed that buyer has denied to take the delivery because product was not going inside their house because their door size is small. I told them that it their responsibility and should have thought before buying. I have made lot of efforts to dismantle the product for delivery.
I told buyer and quickr door step peoples to take help from carpenter. thereafter i was not informed anything further and nor i have received the payment for the same. Today i called you support number [protected] to get assistance, i got a hold of a person after long wait and then the support person has again put me on hold for about 30 mins with no response. I tried multiple times but not getting any help.
I was selling my product because i was relocating, i dont know where my product is and nor received payment against it. I have to relocate and no idea now what will happen will my product.
I am following up with quicker support over email, but not getting any response.
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Quikr — Payment not received - Ad ID[protected]
I had posted one Ad to sell my Multi Device Bluetooth Keyboard k-480 Logitech, was picked-up by quickr door step on 31st March 2016 and the product was delivered to buyer and he paid amount Rupees 1000 to quikr, and i received a massage from quikr on same day date 06/-04/2016, till today date 13/-4/2016 i am not received my payment even i contacted customer care department several times, there are not able to reply properly, Concern authority should take necessary action

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