[Resolved]  Quikr — Payment not received (ad id:[protected]

Address:560085
Website:bangalore.quikr.com

I have sold an item (Tv stand with trolley, ad id[protected] for rs. 800/- through quickr. Rs 400/- was charged for delivery and i was told i will be paid rs. 400/-. I was notified that the buyer has paid the money. The pickup was done on tuesday 26th april and i have the signed receipt of the pickup.

Till now i have received the amount in my account. When i called the customer care they are saying that the pickup has not yet been scheduled and asked me for date when i will be available. I have not received satisfactory response for my queries.

The whole quikr doorstep is very disorganized, there is no transparency to the customer about the status of the order. Even the customer care does not know the status!
Was this information helpful?
No (0)
Yes (0)
Jun 5, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 04, 2016
Quikr Customer Care's response
Dear Vikram, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
Complaint comments 

Comments

Almost one month quikr people taken my material and kept quit .no payment done nor return my material this is second time i submit complaint .

simply they taken material that's it .

every quikr team member telling stories .

my mistake is trust quikr and given my material .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information