[Resolved]  Quikr — Payment not received for product

Address:Thane, Maharashtra, 401107
Website:Quickr

There was upright bike which was sold through quickr on 5th Oct and payment was initiated by 7th Oct. The same has not been credited to the account till date and when email was sent to quickr they shared UTR number which was not traced by the bank as they said that the transaction number is invalid.
On talking with quickr customer care since a week daily they are just saying different reasons like there was issue in payment gateway, we will check with bank etc and need 3 to 5 days of time to check etc.
I need urgent help to get the below payment confirmations traced and confirm me back ASAP else wpuld require my product back. The below ticket number is the mail refrence going with [protected]@quickr.com id.

Item delivered to buyer: Ad_ID[protected]Ticket No:[protected]
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Nov 22, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
Quikr Customer Care's response
Hi Sweta

We are sorry to hear that. We have shared your details and our support team will get in touch with you shortly.

Thank you

-Team Quikr
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