[Resolved]  Quikr — Payment not received yet

Address:Hyderabad, Andhra Pradesh, 500090
Website:www.quikr.com

Sir/Madam,
I have not received my payment for my product sold on Wednesday, April 20 yet. Ad id:[protected] . I even emailed to the customer care which replied to be in touch within 24 hours but no one has contacted me since. Ticket No.: [protected]. I have to leave India next week so please hurry the process. I have included the screenshots below.
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Apr 27, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2016
Quikr Customer Care's response
Dear User, Thanks for reaching out to us. Our Customer Care team has replied to your query. We hope we resolved the issue at hand to your satisfaction. Should there be any further queries, feel free to ping us - we’ll be happy to assist you. Thanks for being patient. We hope to keep bringing you a worthwhile Quikr experience. We care, Team Quikr
Complaint comments 

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Hello Sir/ Madam

Its been very frustrating because it has almost one week that the sofa in purchased has not been delivered. the order no is[protected]. I was given the number of the delivery person but he refused to pick up the good and then again seller was again given the number saying he would be picking up the good but he also refused. in between seller made numbers of call to the customer care and even i as a buyer called 11 times. The payment of 3000rs was made towards the purchase on 28th april 2016and it was scheduled to be delivered on 2nd may 2016. But it was not done. Today I was surprised to find that the order stood cancelled automatically. It is showing for refund.
So i request to refund it to my account. already too much frustrated.
i expected quicker to be a brand. but very much disappointed.

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