[Resolved]  Quikr — Payment not refunded - Ad ID[protected]

Address:	600044
Website:	quikr.com

I purchased an item from quikr vide their Ad ID[protected] after negotiating with the seller. The chat window was only open till the item was purchaed. Once I made the payment (Rs.1800/-) the quikr problems started. As I was staying nearer to the location of the seller I opted for picking up self. The quikr team provided me an address without the phone number of the seller and I went to the area to find that the address is completely bogus and not traceable. The door no quoted in the advertisement is more than 20 years old and no one could trace it. So I informed quikr and asked for refund of my money. The team responded that they will be deducting Rs.200 towards cancellation charges. The phone no which was later given by one of their support person was also not reachable. This is how quikr is making money. They themselves are posting fraudulent advertisements and when you cancel they steal money from you. I was shocked and replied to them it is not acceptable. I have telephoned to them on a daily basis. Everytime a different person will pickup (may be callcentre) and will assure me that the refund will be made within 24 hours. Every mail sent to doorstep and quikr suppor will be responded asking 24 hours time. Now even after 7 days the problem is not yet solved and my money is with them. Every time they will create a new ticket ID and will ask for 24 hours time and no one will respond. Everytime you talk to some person and they will assure you that they have taken up with concerned team and nothing will happen.
Ticket No:[protected]
Ticket No:[protected]
Ticket No. [protected]