[Resolved]  Quikr — Placed a order for second hand cupboard.

Address:	Mumbai City, Maharashtra, 400701
Website:	Consumer complaints.in

I placed an order for 2nd cupboard on the 9th of apr 2017. The cupboard was for 1300 inclusive of conveyance charge, and i paid and quikr took my money. And on the 10th they call me saying that the seller has cancelled the order because he won't be paying his conveyance charge which is not my problem. Quikr called me saying that they will return my money and i need to wait for 5 to 7 business days. And i refused to wait and then i spoke to customer care supervisor called geeta she said she will call me and update if the refund can be done today after speaking to the payment department and i said if they don't call me with an update i am gonna consider that they will either deliver the product or refund my money today and i clearly mentioned over the phone that no messages and emails are entertained for any communication regarding this. Now this girl has the audacity to send me an sms saying they have initiated a refund and i need to wait for 7days. This is wrong when i was running a transaction their website before it took me to payment page it said they are getting in touch with the customer which i assumed that they did if not then they shouldn't have said anything like that on the website or they shouldn't have taken my money. They should have waited to get a confirmation and then debit my money...