[Resolved]  Quikr — poor customer service and unfaithful words

Address:638401

Every one calling me and asking me to wait for 48 hours i m # up with that 48 hours

I ordered on 12 feb today 19 feb

3 doorstep members 48 hours totally i waited 144 hours (6 days)

Unfaithful words

Parthiban m via adjetter.com
Feb 16 (2 days ago)

To hrithikrossi03., me
Ticket no:[protected]
Dear mr. Hrithik,

Thank you for writing to quikr doorstep!

This is in regards to the ad id:[protected], we have received a payment on 12-feb-18 amounting to rs.2400.

The buyer here had opted for self-pickup, however we noticed that the transaction could not be completed.

Hence buyer reported for cancellation, kindly acknowledge the cancellation if the item is not picked from your end. Failure to acknowledge within 48 hrs will be treated as a cancelled transaction from quikr.

In anticipation to your response.

Regards,
Parthiban m
[protected]@quikr.com

Sumaiya firdose
Feb 16 (2 days ago)

To hrithikrossi03., me
Dear mr. Hritik,

Greetings from quikr doorstep.

This is in regard to the ad id[protected], we have received a payment on[protected] amounting to inr 2000.00.

The buyer here had opted for self-pickup, however we noticed that the transaction could not be completed.

Hence buyer reported for cancellation, kindly acknowledge the cancellation if the item is not picked from your end. Failure to acknowledge within 48 hrs will be treated as a cancelled transaction from quikr.

​regards​,

Team doorstep

Contact number [protected]
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2018
Quikr Customer Care's response
Hi Naveen, We are already working on resolving your concern. We surely will resolve your issue at the earliest. Thank you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    523
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information