[Resolved]  Quikr — poor product received

I have ordered psvita with tag line almost new condition and with god of war game.

The product is not almost new it has several skreches on its back may be done during shipping, and seller told me that it is with firmware version 3.60, that is the main reason i bought it, but when i checked it is 3.63, also seller says it is with original invoice, i haven't received any, im very disappointed, request quikr to refund or less price for this product.