[Resolved]  Quikr — Premium ad service

Address:560057
Website:Quikr

Hi,

I posted two ads on quickr with the registered number of [protected]. It was
Important for me to sell both the bikes quickly.

A quickr employee called me multiple times offering premium service with
Guaranteed 750 views per each bike. After careful consideration, i paid for
The service. This employee called me yet again to inform about another
Service where he would look after my ads, modify them and ensure that i
Would get maximum benefit in reaching potential buyers, getting atleast 5
Calls in a week. I paid for it yet again. He asserted that i would be
Reimbursed in case my vehicles remained unsold. A month past the payments,
Let alone selling my bike, i haven't received calls from any potential
Buyer.

Please note that neither are my vehicles marked at ridiculous prices nor
Has there been any problem with them. This is just a case of misinformation
To customer on the part of sales executive. Now, i would like quickr to
Either assume responsibility of selling the bikes on my behalf or reimburse
The fee i was charged. The losses i have incurred due to deferred sale date
Are attributed to misinformation from quickr employee. It's been 5 month's yet not a single reply from the team nor a call back was arranged which was promised when i had called them.
Was this information helpful?
No (0)
Yes (0)
Jul 29, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Quikr Customer Care's response
Hi Srinandan, We are sorry to hear that. We have escalated your issue and our support team shall address your concern ASAP. Thank you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information