[Resolved] Quikr — premium ads no response | |
On March 8th 2018 I was placing an ad on Quikr for selling my home furnitures. I mmediately I got a call from one Mr. Ajay who advised me to go for premium ads and make a payment of Rs 2000. He assured me that his backend team will work intensively on this one and I shall be in a better position to sell my items. He promised that regular offers from would be buyers will be mailed to my mail ID and all I had to do was chose the best offer. He even encouraged me to qoute higher than I had actually qouted and smugly told me that it would be managed to which I suggested that I keep the pricing as per value. With this he also made a song and dance of buying ad credits, appearing on top of the bill board, top of the queue etc. that left a nice Hollywood kind of feeling in me thinking all I need to do is sit back and count the cash. After this process an account's manager got in touch with me and stated that this was just a welcome call and she wanted my alternate mobile numbers suggesting that she might get in touch anytime. I requested to try me on the same registered number and to either share her contact details or to try me again if I am held up in a meeting. To cut a long story short, after nearly a month, how many offers from potential buyers has reached my mail box? Tara Tara! None! Correct not a single offer! Nada! Zilch! Zero enpuiry. When I call the customer care they promptly respond that they shall arrange a call back! Its quite shameful to watch a leading online brand from my country operate in such depths o[censored]nprofessional, unethical shallowness that puts the entire ecommerce industry's trustworthiness in question. For reference I am qouting one of the order no.s and AD ID no.s Order ID: f235c8cb-9983-41db-accf-ffe383613fb[protected] AD ID:[protected] By the way I am told I have a lot of balance AD Credits!!! Was this information helpful? | |
May 13, 2018 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 Quikr Customer Care's response Hi, We are sorry to hear that. We shall look into it and resolve your issue at the earliest. Thank you
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