[Resolved] Quikr — Product not delivered but marked as delivered

Vijay Daddi

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560062
Website:	bangalore.quikr.com

I am the buyer of[protected] Ad a " used metal almirah"

I would like cancel my order, Ad Id is[protected]. Reason because this product is not delivered. As i check with Quikr delivery team they said the this product marked as delivered. But this product is not picked up from Seller nor delivered to Buyer.

I spoke to Seller, he said this item is picked up from his location.

Me (Buyer) and Seller has been escalating this matter from last 15 days almost everyday (check ur call records and emails) to Quikr support and Quikr delivery support but there is no progress and now i have no hope of receiving this product and the worst part is seller already left the home and he left the this item there.

Now i don't have any more patient to hold and escalate with non working

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Vijay, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr