[Resolved] Quikr — Product not delivered even after 7 days of online payment. Ad#:[protected] | |||||
The worst services i have ever come across - quikr. Please wake up or you would quickly perish as quick as you did rise. This is regarding my order (Order#:[protected], with transaction made of inr 4200 on 17th april 2016 at 12:43 am. Transactionid: [protected] ad#:[protected] Quikr account name: vikas pandey Its been over a week, i have been continuously following up and chasing the customer care folks on update, to which they have been shamelessly responding - making false promises and assurances that item would be delivered today/tomorrow for sure, which never happened. Its so disappointing and frustrating that i have taken literally an oath never ever to go with quikr anymore. Few points: -- soon after making payment, they made a written commitment - item will be delivered to your doorstep within a day or two. Item being in bangalore, to be precise it was in quikr storage which should ensure "express delivery" as they mentioned on the ad. Quikr doorstep delivery is such a crap honestly i could have picked up the item from the quikr warehouse in hsr layout myself had i knew i have to waste so much of time and money engaging in useless talks with you on daily basis for a week. Throw away this crap of doorstep services if cant handle this volume of transactions. Stop fooling around with your customers saying - "relax. We will take care of delivery". --quikr customer care services are worst i have encountered so far. Folks on calls are pathetic in the way they behave. They have all mis-information and zero cordination among themselves and logistics dept. --their system application to track down issues/orders is crap. No useful info ever besides the usual stupid meaningless promises and pending status. Never ever received any complaint ticket/ref id on the issue --they have multiple mis-information associated with a single ad id, like multiple buyers of a single product, no track of the product. Things are so complicated and entangled in a confusing manner that they still have some old buyer details who had rejected the item week ago instead of mine reflected at their end. --bottom line: stay away from quikr is what i have learnt. Thanks for all your awful services. I am overwhelmed. Quikr -please ensure i get my item delivered or refund initiated asap. I cant take this anymore. Was this information helpful? | |||||
Jun 1, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Apr 26, 2016 Quikr Customer Care's response Dear Vikas,
We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
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Are you serious about doing business with your customers?
Do you even understand the pain one goes through because of your crap worst services in the name of "Quikr DoorStep"?
Please stop fooling around with people and show some respect to your customers.
KINDLY initiate my refund (Transactionid: [protected] ad#:[protected] ASAP if you have any credibility left.
If not initiated will have to resort to legal action against Quikr on consumer court.