[Resolved] Quikr — product not delivered- shoe rack

Vamsieee

from Chandigarh, Chandigarh

Address:

560049

I have placed an order for shoe rack on 10th March 2019.
I was forced to take delivery on Saturday and I canceled by travel plan and agreed for delivery. But Delivery was cancelled and no one from Quikr called me to inform the reason or for rescheduling. someone called after 2 days (not from Quikr) and told that item will be delivered in 3hrs without proper scheduling and I waited for 7hours. At night 8pm he says it will take some more time to deliver and I had to leave to catch train. So asked him not to deliver.

It was unprofessional that they wasted my time and money. I called customer many times and every time I receive a message saying that I will receive call from Quikr and waited for 6 days but no call.

I am frustrated with your service and response towards customer. Please cancel my order and return the money

Transaction ID:[protected]
AD ID :[protected]

I have attached photos of current status in quikr app

+2 photos

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Apr 28, 2019

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2019

Quikr Customer Care's response Hi Vamsi, we regret the inconvenience caused. We shall look into the issue and address it. Thank you.