[Resolved] Quikr — product not received help me

amjad4u2

Address:

gsm xpert mobile & computer repairing center, manik chowk, ahmednagar, Ahmednagar, Maharashtra, 414001

Transaction id[protected]
Complainte id [protected]

I purchased a samsung bdv home theater dated on nov 19, 2019 at that time information was showing it will deliver with in 5 to 6 days but that product was not delivered, when i connected to customer care they were saying it must be 7 to 8 days, i agreed with them and again waited with provided duration.
Now after that duration whenever i'm calling to customer care each time they are just saying "we are looking into that issue and you will get a call from our team with in 24 hours". It has been more than 3 times i'm getting this message.
When i asked them to refund my amount they are not doing that too.
Please help me with this issue.

Mobile - [protected]
E-mail - amjad. Only.[protected]@gmail.com

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Jan 2, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

Quikr Customer Care's response Hi Amjad, we apologize for the inconvenience caused. Our doorstep team will look into the issue shortly and address it. Thank you.