[Resolved] Quikr — Product not Recieved from Quikr (Dslr Flycam Ad ID[protected] ordered on 30tht July) | |||||
Hi, I want to logde a complaint against Quikr Door step service as it is a useless fraud service. I have purchased a (DSLR Flycam camera stabliser) online on Quikr Ad ID[protected]kolkota) on 30th July. I have paid the amount of Rs 1549 thru HDFC Banck Card.(transaction ID [protected]). I got the confirmation mail from Quikr that the product will be deliverd by 8th Aug, but it was not delivered. I called Quikr to check the status they said sorry, they were not able to pick the product from the seller but assured it will be picked on 9th and I will get it by 18th Aug. I did not get the product on 18th also, so I called Quikr on 18th and I got the same reply that we are very sorry for inconvinence and again assured that it will be definately picked up by there logistic team tommorow and I will positively get the delivery by 23rd Aug. I did not get the product on 23rd Aug again I called up Quickr and was told that the product has already been picked from the seller and it is in transit, I will get it in few days. Today ( 26 Aug) I gat an SMS from Quikr saying (Unfortunately, the pickup/delivery city is not serviceable. Not to worry we're going to refund your money in 4-7 business days). So I have to wait for another week to see If I get my money back. I would like to Alert my fellow friend's not to buy any products from Quikr Door step service, as they are cheating people with false claims and pathetic service and using our hard earned money for so many days . I would like the concerned department to look in to matter and Book this Company for doing such frauds. regards Harvinder Singh Was this information helpful? | |||||
Oct 1, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Quikr Customer Care's response Hello Harvinder, We're sorry for the discomfort caused. We've shared your details with our support team and they will get back to you shortly. - Team Quikr Verified Support Aug 30, 2016 Quikr Customer Care's response Hi Harvinder, Further to our call hope we have addressed your concern upto your satisfaction. Thank you. | |||||
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