[Resolved]  Quikr — product replacement not received

Address:Gurgaon, Haryana

I ordered an iphone 7 gold unboxed quikrr assured mobile but i received an rose gold colour phone and charger is also not working, reverse pickuo was done on dec6 till now now i did not get any replacement for my phone and its nearly a week, i am asking for gold or black colour thats it, please status of my order or call me. As one of your representative said its in quality check and they will revert when quality check is done after two days, those 2 days also gone, you know that how much a mobile is essential for us in everyday living, please help me and replace my mobile.
Hope you will be helping asap not an automated reply.
Ticket id:[protected]
Thanking you,
M. Anudeep reddy
[protected]
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Jan 19, 2020
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Quikr Customer Care's response
Hi Anudeep, the doorstep team will look into your issue soon and address it. Thank you.
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