[Resolved]  Quikr — Quikr Agent Duped Me

Address:Mumbai City, Maharashtra, 400013
Website:quikr.com

On 18th January 2017 I posted a premium ad on quikr.com.The product I was selling was a graphic card.The name of the product - ASUS Strix GTX 970 OC Edition with the AD ID[protected].I had made an initial payment of 230 INR as this was the fee for the premium ad.On the second day of posting the ad i.e 20th January 2017 I was contacted by a quikr agent saying that if I make an additional payment of 750 INR my product will be sold within 7-10 days.I was given a guarantee by the agent and the agent gave me his personal number i.e [protected].For the first couple of days there was constant communication with the agent via phone calls and whatsapp messages.Then after the guarantee period was over and the product wasn't sold, the agent stopped answering my calls.After trying for many days a person picks up the call and claims to be the agent's brother and says the agent isn't feeling well and told me to call after 2 days.So out of courtesy I didn't call him for a couple of days and after a couple of days when I am calling him he is not picking up my calls at all.When contacted quikr they are saying they dont provide any guarantee and when I told them that their agent had given me guarantee they are asking me for proof.How can I provide proof if it was on a phone call? I sincerely hope I get justice and get the refund of 750 INR.
Was this information helpful?
No (0)
Yes (0)
Mar 9, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
Quikr Customer Care's response
Hi Aditya,

We regret the inconvenience caused to you. We've shared your details with our support team and they'll get back to you.

Thank you.

- Team Quikr
Complaint comments 

Comments

It is such a waste company i have ever seen f#cking people are working there i have worked there as Key Account Manager. they dont know how to treat the employees f#cking Interview waste waste waste.Mr.Rk and ZK f#ck...@@#@%@%262&@@*

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information