[Resolved] Quikr — quikr cashback not applied post promise

Manouj Bongirr

from Ahmedabad, Gujarat

Address:	411048
Website:	Quikr.com

Quikr could not apply cash back post my product purchase although all the quikr ads promised to do so. I called up customer care (Spoke to shilpa shree k) for this concern and i was told that i need to apply the coupon code while the purchase. There is no alerting system available on quikr app to apply for cash back coupons for me to apply the coupon code while the purchase.

My purchase product ads ids are :
1.[protected]
2.[protected]

Help me resolve the issue.

Thanks,
Manoj b
+91 [protected]

+2 photos

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Nov 24, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Quikr Customer Care's response Hi, We regret the discomfort caused. We have escalated your issue and our support team shall address your concern shortly. Thank you

Oct 24, 2017

Updated by Manouj Bongirr Hello quikr,
I received the product with ad id :[protected] and this bed is not of size 3 x 6 feet as commited in the ad description (Screenshot attached) and is also not double wood per commited in the subject of the ad.

The actual size is (2.8 x 6feet) : actual image attached.

I raised this concern with mamta from quikr doorstep customer care and she asked me to write an email to you guys.

I am very serious about this issue, i have paid double the price for this for the size and mentioned double wood which is not the case. And i need my money back.

If my issue is not considered i will raise this issue to any higher level within and outside of quikr and i am very frustrated with this transaction.

Thanks,
Manoj b
+91 [protected]

Verified Support

Oct 25, 2017

Quikr Customer Care's response Hi Manouj. Apologies for the discomfort caused. We shall get in touch with you shortly and address your issue. Thank you