[Resolved]  Quikr — Quikr cheated by not delivering the whole product

Address:560037
Website:bangalore.quikr.com

I bought a bedset with space via quikr doorstep service on 18/Jan/2017 and was delivered on 23/Jan/2016 (Ad ID :[protected]. The item was a bedset which was delivered to me in a disassembled state. I had spoken to the seller prior to the delivery and he had clearly told me that the bolts to reassemble the bed was separately packed and handed over to the guy who picked the item. So upon inspection the bolts were missing. I had raised the same concern to the delivery person. He spoke with someone on the phone and ensured me that he himself would deliver it the very next day. I called him regarding the same the next day and I was told that he'll be coming, but he never came. It has been a week almost. The item is useless with out the bolts and lying in my home. Please make them deliver the missing item as soon as possible.
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Feb 28, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2017
Quikr Customer Care's response
Hi Sooraj,

We regret the inconvenience caused to you. We've shared your Ad ID with our support team and they shall get back to you.

Thank you.

- Team Quikr
Complaint comments 

Comments

Sir/mam mene quike doorstep ke through ek phone order kiya tha jiska ki mene sbi ke credit card se payment kiya tha lekin wo payment quikr ki wajah MOTO tpsl ne received kr liya jiski wajah se mujhe mere parents se daat pdi plz sir/mam me request krta hu ki plz aap mujhe meri money(5098) refund krne ki kripa kre.
Thank u

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