[Resolved]  Quikr — Quikr convenience charges-hidden charges

Address:Pune, Maharashtra, 411057
Website:quikr.com

I sold my bed for 1000 rs. Quikr is crediting only 751 to my account. It charged 249 as convenience fee. Now i checked with the buyer and he told me that quikr charged him 400 for home delivery.
As advertised by quikr doorstep delivery is free within city.
Also the convenience charge is shown to me only after i accepted the offer. This is complete cheating. If they are charging convenience charges i should be notified before accepting. Then it is my will if i want to go for doorstep delivery or not. For a bed of 1000 bucks they are charging total 600 from both the buyer and seller. This is complete nonsense and cheating.
Was this information helpful?
No (0)
Yes (3)
Jul 31, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Quikr Customer Care's response
Hi Shubham. We are sorry to have you feel this way. Please share your contact details or AD ID and we shall assist you. Thank you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5423
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information