[Resolved]  Quikr — quikr doorstep - ad[protected] received delivery an empty box

I had placed an order of lyf flame water 8 mobile on 22 september. Ad[protected]. They promised delivery on 1st october. Till 8th oct i didnt get my delivery. I had call many times to customer they were always giving me 48 ours. At last on 9 th oct. I got call from delivery boy to collect parcel. He gave me 1 box and 1 receipt and he went. There was polythene wrapped box with tape i took aside that polythene. I looked out the box, their sealed was cut under that box i found 1 more box of mobile in that box i got some paper documents in it but there were no mobile inside. I got shocked. I called customer care they told me to do email and have given 48 hours.
Now what should i do
Will i get my product
Will i get my money back
Help me