[Resolved]  Quikr — Quikr doorstep - hidden convenience charges

Team Quikr contacted me over phone on 12th evening while I was in a meeting. When I expressed that I was not in a position to talk with them at that time, they assured me that they would get back to me the next day between 10:30 and 11:30 AM. But till today no one has contacted me since. My attempt to call back the number also proved futile as I am unable to get through. Unable to send sms also as it is a land line phone number. Can you take it up with Team Quikr?

I have just experienced the same bad service from quickr, I advertised my fridge for Rs10000 the buyer paid Rs[protected] for doorstep delivery), now to my astonishment I received an email telling me that they will transfer 9301 to my account...they deducted Rs699 as a convenience fee...FROM MY Rs10000...with all due respect this is utter nonsense. It is daylight robbery and I demand my Rs699 back!!! or else I will just cancel the whole thing before the pickup.
My Ad ID was/is[protected] my contact nmbr [protected]

My Ad -ID[protected].I had posted for sale two identical wardrobes for sale with photographs and received a no of messages and i finally agreed to a message for the quoted price and received a message from Quickr that the buyer has deposited the money and to give bank details and name so the the amount less the convenience fee canl be deposited after the collection and delivery of the wardrobe to the buyer.I sent details of my name, bank account ;and ifsc code to quickr on 27th feb.However, at about 1845 hrs on 28th feb i receive a call from 91 [protected] from Bangalore that they will lift only one wardrobe at a time and i must repost my ADVT for the wardrobes separately even though the buyer and seller is the same for both wardrobes and both the seller and buyer will be charged extra for lifting and delivering the wardrobes. . The free doorstep and convenience charges makes a mockery of the advertisement by Quickr and added to this was that when i insisted that whatever the person from Bangalore stated on phone be sent as a message to cancel the Original AD and repost separately he stated that was not the policy of the company and they will cancel the order and refund the money to the buyer and will not transact on the Advt made originally by me.I questioned as to why the same was not stated when the Advt for sale of both Wardrobes was posted and accepted and why it is being raised when the sale is accepted by both Parties.There was no satisfactory answer to this and i was told to refer to the terms and conditions..I find this arrogant attitude and trying to fleece the customer when a sale is negotiated and concluded as a deplorable and despicable act by Quickr and if this is the way Quickr is going to act the it is better that public not deal for sale of or buy items through Quickr.