[Resolved] Quikr — quikr giving false promise of refund for premium ad services

pankajs1804

from Mumbai, Maharashtra

Website:

www.quikr.com

Hi team,
I have posted an ad on quikr for selling my car. Next day quikr premium ad representative called and asked me to pay rs.1800 (Discounted price) to upgrade add to premium. He promised me that this fee is reimbursable if i find a buyer from other than quikr like another portal, friend, relative, etc. I did payment on fri jan 04 of amount rs.1800 and they provide receipt also for same.
Later my relative only bought this car and i have sent multiple emails to quikr for a refund but they are neither replying mail nor returning my money. Following tickets, i have raised to quikr but till now i haven’t got a reply for a single request:
1) #965447
2) #560274
3) #762873
By this type of behaviour quikr losing the brand value by putting themselves down,

I want my money back to be credited in my account and expect you to prove that you are genuine in the market.
Regards,
Pankaj

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Feb 24, 2019

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Quikr Customer Care's response Hi Pankaj, We regret the trouble caused. Kindly message your contact details we shall look into the issue shortly and address it. Thank you.

Jan 24, 2019

Updated by pankajs1804 Hi,

My contact details should be seen through the above ticket numbers I have created on your site. I am copying again for your reference:
1) #965447
2) #560274
3) #762873

The Ad ID for which i have raised complain is[protected]. You should also have all my details stored for this Id.
If you still could not get my details, please let me know and I will update here.

Thanks,
Pankaj

Jan 29, 2019

Updated by pankajs1804 Please beware from Quikr on these false promises. Seems clear that they have no intention to refund the amount. Till now they have not tried to communicate with me. Not a single reply I got for any request I have created on their site.