Quikr — quikr jobs bogus offer

The quikr jobs sales executive approached our firm with a unique offer: 10 gold ad postings for a span of 3 months. This was available for approximately inr 3000. After the payment however, the service was a disaster.
1. They consumed 9 of my gold credits even though i effectively posted only one ad
2. They promised that the ad would be visible on their portal for 60 days though the visibility is likely to come down after the first ten days. But i cannot access the cvs of the candidates who have applied for the job after 10 days!!! Please tell me what is the use of the 60 days visibility if i cant acess the cvs!
3. The sales manager who closed the deal with our firm has left quikr and the sales executive and service person is offering no help.
Therefore, our money has been washed down the drain.