[Resolved]  Quikr — quikr rto transfer service not provided after payment and no refund of original documents and money

Address:600093
Website:www.quikr.com

Hi

I have paid 1700+99 rupees through online portal (Quikr) after confirmation with one of the executive named puviyarasan (Puviyarasan. [protected]@quikr.co.in). I have payment confirmation receipt too, that was done on 2nd feb, 2018.

The below documents were collected by quikr executive on 8th feb for ownership transfer of rc and also have the acknowledgement of the same -
1) form29 (2 sets of copy)& from30 (2 sets of copy)
2) seller id proof
3) buyer id & address proof
4) valid insurance
5) original rc
6) pollution certificate

They have not completed transfer work and are not picking up the phone and no replies to the emails. Initially they gave me an eta of 7-10 days from document pick-up, which was then moved to 16th march and further was moved to 30th march, still the job is not completed. Surprise to hear that a rc transfer is taking more 1.5months.

They have some agency named itzeazy operations they are suppose to complete the transfer work but not done finally i stucked in middle of the the transfer process.

Below are the email ids of there executives:
- pramod. [protected]@quikr.co.in
- renuka prasad br
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May 5, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Apr 02, 2018
Updated by singhee.shobhit
Forgot to mention my name and number
Regards,
Shobhit
[protected]
Verified Support
Apr 03, 2018
Quikr Customer Care's response
Hi, We are sorry to hear that. Kindly help us with your registered contact number and we shall look into it. Thank you
Apr 05, 2018
Updated by singhee.shobhit
Still have not heard anything from Quikr.
Apr 05, 2018
Updated by singhee.shobhit
Mobile no is [protected]
Apr 07, 2018
Updated by singhee.shobhit
Still no update
Apr 11, 2018
Updated by singhee.shobhit
Still no response from Quikr, hopeless customer care
Apr 17, 2018
Updated by singhee.shobhit
Still no response from Quikr, pls can someone give me some lead, want to file a consumer court case against Quikr.
Complaint comments 

Comments

My number is [protected]
I have still not recd any response from Quikr. Can Quikr customercare update me on my RC transfer status.

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