[Resolved] Quikr — Quikr x is selling damaged products and refuse to give refund and replacement | |||||
I have bought iphone 5 from quikrx. The order number is 10051304. I got full damaged product. Display is damaged and also network is not working in the mobile. I have called the quikr customer care everyday. But I don't get any proper response from them. After 10 days of struggle the are ready for replacement not for refund. I am not happy with quikr. Still I don't get pickup from them. Please don't but any product from quikrx. They are all cheaters. Was this information helpful? | |||||
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint. Verified Support Dec 01, 2015 Quikr Customer Care's response Dear Alexis, we regret the inconvenience caused and will quickly resolve this out for you. Can you please connect with us at[protected] or mail us at [protected]@quikr.co.in with complete details of your issue as well as your contact details (Contact number, email id) . Quikr is committed to providing a fast and seamless experience. -Quikr Team
Verified Support Dec 02, 2015 Quikr Customer Care's response Dear Friend, Thanks for your valuable feedback. This is very unfortunate. Can you please connect to us at[protected] or write to us at [protected]@quikr.co.in and we will quickly sort this out for you. We apologize for the inconvenience. -Quikr Team | |||||
 2 Comments | |||||
Comments
I ordered a phone on 21 Sep, Order id: 10039426, and received a faulty one on 25th October. I've sent the same for replacement on 28th Oct and after a month a new order id was generated on 23 Nov. Their service is pathetic. Only the name is Quikr, nothing else in quikr is quick. The new order id: 10056700. The phone is not yet shipped till 1st Dec 2015. apart from emailing and contacting them several times. Only false commitments came from quikr executives. Till now the phone is not shipped and i'm told that its been sent to the courier personnel and shall be shipped in next 2 days. The same commitment was made on 24th Nov by Ankit from Quikr. I was told that the product will be shipped and will be delivered by 30th Nov. I've sent emails to [protected]@quikr.com, [protected]@quikr.com, [protected]@quikr.com, [protected]@quikr.co.in and called their number[protected] but no solution was provided. The bank account details were also sent hoping for a refund but nothing happened. No refund and No replacement is being done by this scam company. Note for the one who will post as a quikr response: Please don't copy paste the predefined message. Emailing and calling doesn't help. If you really want to solve my problem then do it. Don't waste your time building a false reputation by posting the predefined message. Ask Ankit, Ryan and all others executives.
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