[Resolved]  Quikr — Received faulty phone and warranty denied because quikr sold an illegally rooted phone

Address:560045
Website:www.quikr.com

I ordered a phone htc one m8 32gb from quikr.com but i have received a rooted (hacked) phone and the warranty team denied service as this is not an indian manufactured device.
Due to which i have many software complaints
1)Even *#06# for imei verification not working
Calling *#06# showing like calling but not showing imei n call also not being ended
2) contacted onsite warranty team
Through telephonic message i said my software issue to them
Those replied me with according to terms & conditions only indian devices includes onsite warranty
Acc to htc customer support phone i recieved from quikr refurbished was not indian it was u.s.a
As per my knowledge it was rooted also
3) onsite warranty people sent me a with link of terms and conditions
Go to heading
"WHAT SHOULD I KEEP IN MIND "
Under this heading 4th point

Clearly quoted
3) so do reply by evening
As from your ad 6months onsite warranty was not eligible how could you send me with device which was not eligible to onsite warranty by quoting me in ad and invoice but actually not
HENCE I WAS CHEATED FROM THE SELLER
PLS CHECK THE ATTACHED FILES N LINK
+5 photos
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May 10, 2017
Complaint marked as Resolved 
quikr has refunded the whole amount... thanku quikr and consumer complaint forum
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Quikr Customer Care's response
Hi Rajiv, We applogize for the discomfort caused. Please share us your contact details and the our support team shall reach out to you. Thank you
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