[Resolved] Quikr — Received faulty phone and warranty denied because quikr sold an illegally rooted phone | |||||
I ordered a phone htc one m8 32gb from quikr.com but i have received a rooted (hacked) phone and the warranty team denied service as this is not an indian manufactured device. Due to which i have many software complaints 1)Even *#06# for imei verification not working Calling *#06# showing like calling but not showing imei n call also not being ended 2) contacted onsite warranty team Through telephonic message i said my software issue to them Those replied me with according to terms & conditions only indian devices includes onsite warranty Acc to htc customer support phone i recieved from quikr refurbished was not indian it was u.s.a As per my knowledge it was rooted also 3) onsite warranty people sent me a with link of terms and conditions Go to heading "WHAT SHOULD I KEEP IN MIND " Under this heading 4th point Clearly quoted 3) so do reply by evening As from your ad 6months onsite warranty was not eligible how could you send me with device which was not eligible to onsite warranty by quoting me in ad and invoice but actually not HENCE I WAS CHEATED FROM THE SELLER PLS CHECK THE ATTACHED FILES N LINK Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved quikr has refunded the whole amount...
thanku quikr and consumer complaint forum Quikr customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Quikr Customer Care's response Hi Rajiv, We applogize for the discomfort caused. Please share us your contact details and the our support team shall reach out to you. Thank you
| |||||
Add a Comment | |||||
82%
Complaints
5424
Pending
522
Resolved
4270
View all 5424 Quikr reviews & complaints
+91 80 6736 4545 [Care]
+91 22 6729 0000 [Head Office]
+91 22 6779 7979 [Support]
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Quikr contact information
Post your Comment