[Resolved]  Quikr — refund from quikr rto service

Address:Mumbai City, Maharashtra, 411015
Website:www.quikr.com

I opted for quikr rto service for ownership transfer of a vehicle on 24th may. Even after 5 months they were not able to fulfill the required service hence i requested a refund and return of documents. I have received the documents back but they have not refund the money yet. They are not replying to my mails or picking up the calls for refund.

I would like to raise this concern here and hope to receive a possible solution before reaching out to consumer court for a refund and requesting a penalty to be imposed on quiker rto service.

Please find below the receipt summary of the payment done to quikr.

On 24 may 2017 at 13:26, amogh. [protected]@quikr.co.in wrote:
Dear sir,
Thank you for choosing quikr rto services, do find the payment reference id below-
Statussuccess
Date[protected]:13:02
Merchant txn idmay4041q
Citrus txn idctx[protected]
Last modified[protected]:14:28
Amount3500.00 inr

Regards,
Amogh shetty
=

I hope quikr customer service looks into the matter and resolve it soon.

Regards

Deepak kabadwal
Ph:-[protected]
Email:- deepak. [protected]@gmail.com
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Oct 16, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Quikr Customer Care's response
Hi, We regret the dismay caused. We have escalated your issue and our support team shall address your concern at the earliest. Thank you
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