[Resolved]  Quikr — Refund not done for the cancelled order for iphone 5s

Address:500085
Website:quickr X

Hi team,

I had ordered iphone 5s (32 gb) with an exchange of moto x play on 08th jun 2016 (by making the partial payment of rs 17049) and that order was cancelled on 15th june 2016. while still amount which i have payed is still not refunded to my credit card account. every time when i call the customer care they inform that it will be done with in 2 to 3 days. now it has been almost a month and still i have not received my refund of rs 17049.

Sub order id: 266848

I have attached the screen shot of the order details and credit card statement that shows the partial payment done to the mobile.
+1 photos
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Aug 16, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2016
Quikr Customer Care's response
Dear User, We regret the inconvenience caused to you. We've shared your details with our customer support team and they will get back to you shortly. Thank you. - Team Quikr
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