[Resolved]  Quikr — refund not processed after 7 days

Address:

Hyderabad, Andhra Pradesh, 500004

1. Ad id[protected]
Transaction id[protected]
Amount 5339
Dell laptop

I placed above order on feb 8 2019. The order was cancelled by the system as the seller had already sold the item. I got a message that refund will be processed within 4-7 days. Seven days have gone by and amount has not been credited yet in my bank account.

It is impossible to reach support. I called the support number [protected] and the followed the ivr. Was informed i will get a callback. Did not receive any call back.
After multiple tries was able to contact quikr bazaar and was advised refund was processed on 12th feb and will take 5-7 days for processing.

I think i have been penalized for paying the amount upfront and for no fault of mine, haven't received either the product or the refund after 7 days. Pathetic!!!

2. Ad id[protected]
Dec 6 2018
Amount has not been refunded till date.