Quikr — refund not processed by quikr

Address:S2 Prabhavati flora, Little elly preschool road, 560102
Website:Quikr.com

I ordered a sofa on Dec 12th 2019 fro quikr.com. Since the company was not delivering the product and not answering my calls i cancelled the order on 26th Dec. I have tried callin their customer care number a 100times and there are more than 10emails i send in delivery of the product. They did not deliver it hence cancelled the order. Till now the refund has not been given. Again i have called the customer care number and a lot of mails. No corrective measures from the company side. I paid 2700rs for a refurbished sofa.
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Quikr customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
Quikr Customer Care's response
Hi Nikhitha, kindly help us with your contact details and AD ID or email at [protected]@quikr.com we shall assist you. Thank you.
Jan 08, 2020
Updated by Nikhitha Ashokan
am not able to reply to the add comment section. Seller has cancelled your transaction for : Ad_ID[protected]. This is the ad id. The mail id in the response is [protected]@quikr.com what kind of mail id is that
Jan 08, 2020
Updated by Nikhitha Ashokan
Its showing protected mail id. Id is[protected]. Transaction id[protected]

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I am not able to reply to the add comment section. Seller has cancelled your transaction for : Ad_ID[protected]. This is the ad id. The mail id in the response is [protected]@quikr.com what kind of mail id is that

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