[Resolved]  Quikr — Refund not recieved

Address:Hyderabad, Andhra Pradesh, 500011
Website:quikr.com or quikrdoorstep service

Dear quikr,

Its very sadly to say your service is worse service ever,

I book a parcel for door step delivery ad id:[protected] on 9 april 2016 which was not delivered to me but i rxd a msg that parcel has been delivered, At 17 april i call to customer care of quikr they its by mistake and they will delver and change the mistake by mailing to you.
no response after 8-10 calls to customer care, finally on 24 april i call to customer care they mentined payment has been release to seller and parcel has been delver to you.

where i have nothing niether parcel nor payment.
Finally i decide to cancel that parcel and ask for refund on 26 april after having confirmation from warehouse that its there mistake and they will intimate to finance team next day i again call to finance team they we will refund in two days and still today i m calling them @[protected]/ [protected] daily two times and they give same lame excuses every day.

Its a request that kindly refund my amount as soon as possible or else i have to register a consumer court complaint.
Was this information helpful?
No (0)
Yes (0)
Jun 7, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 05, 2016
Quikr Customer Care's response
Dear Hardeep, We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information