[Resolved]  Quikr — refund of money yet not received

I'm getting really disappointed from your company norms, as i had returned the product ad id[protected] htc e8 to the seller on 16 january 2018, and it has been succesfully received by the seller, now from the date of return today is 25 january more than 7 days passed but i'm unable to receive my refunded amount woth rs.3850/-, and your customer support is not supporting me. Sir, do you feel satisfaction by making your customers feels trouble right.