[Resolved] Quikr — Refund related

Sachin Kanna

from Hyderabad, Andhra Pradesh

Website:

www.quikr.com

I ordered Refurbished Phone on 20th May.
Order id: 10159738.
I returned since it was not working fine. They already took 10 days to accept my return. Anyway after all my effort, on 16th of June, I sent my bank details to [protected]@quikr.com for refund as said by customer support guy. When I called them, they said, in this week (4th week of june) my money will be credited to my account. Till now I didn't get. Whenever I call they are saying "in this week or next week on Monday". That is the only thing they are saying every time I call. But till now I didn't get. They kept my money for more than a month. At 6% interest at bank, they will get 750/-. Lets assume, quikr does the same for at least 100 customers a day. They will get 75, 000. What can we say for this? Is it a scam or intelligent robbery or they don't know the process?

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2016

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Quikr Customer Care's response Hello Sachin, We regret the inconvenience caused. We've shared your order ID with our support team and they will get back to you soon. - Team Quikr

Related Quikr reviews

View all 5423 Quikr Reviews

Comments

tksingh

from Mumbai, Maharashtra

Same thing is happening with my refund for a returned product.
Its has been more than 2.5 months. Now Quikr Doorstep has stopped even responding to my mails. There has been no communication since 22nd May from there side.
Where can I lodge formal complaint against them?
My contact details:[protected]

Patron

from Bengaluru, Karnataka

Was either of your refund issues resolved? Planning to make a purchase via Quikr but I'm a little perturbed now.