[Resolved] Quikr — Regarding Ad_ID[protected]Delivery) Related issue

Abhijit_Rana

from Bengaluru, Karnataka

Address:	560100
Website:	quickr.com

Dear Sir/Madam,

This is to bring to your kind notice the product associated with AD ID is yet to be delivered to my doorstep.
Few concerns which I have highlighted to the customer care numbers:
1. False information like:- Seller is not picking up the call as a result scheduling is taking time.
2. You never tried to contact me although I was receiving messages that i am not picking up the calls.
3. The product was supposed to be delivered on 30th Mar, 2017 after many follow up calls from my side. Although it was undone.
4. I spoke to the scheduling team today and they have informed me that delivery is possible only on 1st April, 2017.
5. Every time whenever I spoke to the customer care you told me that the scheduling team will contact you within half an hour. But it never happened.
6. Puneet from delivery team had assured that if the product is not delivered on 30th March then I will get the refund but there is no action been taken.

Please help to schedule a time by 11am-12pm today.

Best Regards,
Abhijit

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May 2, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

Quikr Customer Care's response We're sorry to hear about your recent experience, Abhijit. We understand how frustrating this must have been for you. Our support team will reach out to you to fix this.