[Resolved]  Quikr — regarding quikr delivery process

Website:chennai.quikr.com

Hi,

I selected one bed in quickr and quoted some amount and the seller accepted the request. I paid the money in the morning i. E on 8th december. The request ad is[protected].in the evening i got a message saying the seller not intersted in selling the item which is #. I got a call from quickr saying that i will get my money back which is fine and i am not worried about that. The point here is there was a loop hole i. E why the seller is accepting first and then after the payment he is not interested (In this case he does not know the process).

The payment wil be done by buyer once the seller accepts always. So as a buyyer i wasted my day till the evening i was expecting the delivery. I am suggesting to keep a process lock once the payment is done the seller has to deliver his things. It applicable to me as well if i am selling any product in quickr.

Please take this point in considertaion to lock the process before payment so that buyer will not have any time waste
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Jan 24, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Quikr Customer Care's response
Hi, This certainly shouldn't have happened. We surely will consider your feedback and work towards it. Thank you
Dec 13, 2017
Updated by venkatmexico
hi quickr,

this is very frustrating . what the hell is happening . same issue again . seller accepted and i paid the money . quickr scheduled the delivery and the seller is saying in chat not available. please find below the status.

comfortable metal bed along with mattress in very good condition.
AD ID :[protected]

View payment details

₹ 6, 809 i
Transaction ID:[protected]

Order Placed Tuesday, Dec 12 2017

Please view more in detail Detailed tracking

PICKUP SCHEDULE
CONFIRMED
DELIVERY SCHEDULE
CONFIRMED
PICK UP
PENDING
DELIVERY
PENDING
Delivery is confirmed
Delivery to Chennai on Dec 15 2017, 12:00:00 PM

NEXT STEP
We will pick up the product on the scheduled day from seller

i am pissed of about the process you are following . you are wasting my time and money.

please reply me why this happening again and again?

Regards,
venkat
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