[Resolved] Quikr — Replacement issue order id : 10174344

Subho05

from Shimoga, Karnataka

Address:	Bangalore, Karnataka, 560068
Website:	QuikrX

My order ID is : 10174344

Pathetic and worst service by quikrx.
I had ordered MOTO X PLAY 16 from them in EXCELLENT CONDITION, but when I received the phone it has a dent on the top right had side. I was asked to send an email to [protected]@quikr.com with all the photos and tne IMEI no which I did on 12tn september 2016 and since its been 5 days now and no one is calling me back or sending me any mai. Response. I am calling the quikrx team every day but everytime they are asking me to wait and I will get a call back. 5 days no reverse pickup nothing and m still waiting for someone to call me till now. They have Lready got my money and now they dont bother after giving me a defective handset.

I have spoken to numerous agents from quikrx and also mr.Dadha Jhonson from their escalation team but no results at all.

I am stuck now please help in this fraud and cheating.

My Phone no. [protected]

+1 photos

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Oct 20, 2016

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Quikr Customer Care's response Dear Subho,

We regret the inconvenience caused to you. We've shared your details with our support team and they will get back to you.

Thank you.