[Resolved] Quikr — replacement not yet received | |||
I bought a quikr certified iphone4s 16gb excellent condition. As it was not upto the mark i requested for replacement, reverse pickupwas arranged and its been 13-14 days since the pickup has been done and 1 month since i have ordered the phone. Neither i have received the replacement nor the the refund. When i call quikr mobile personnel they tell me that yet they have not received the inspection report. I am getting annoyed and harassed due to all this. Uptill now i have called atleast 20 times but yet i couldn’t get a clear idea whether i will receive my money or get a replacement. I am going on a tour from 20th oct before which it is very urgent that i should have the phone for my use but i dont see any probability that i will receive the phone. A week before i was told that i will recieve the report today (10th oct) but now they are saying to wait for 2 more days which is totally rubbish! I am pissedoff due to all this issues. I want a solution to this problem asap. Order id :10265001 Was this information helpful? | |||
Nov 13, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Oct 10, 2017 Quikr Customer Care's response Hi, We are sorry to hear that. We have escalated your issue and our support team shall address your concern at the earliest. Thank you
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