[Resolved]  Quikr — return is not processed

I ordered iphone 7 plus but the mobile i received is not as per ad. Ad said it has 7months apple warranty left. But it doesn't have warranty and it is not genuine mobile at all. Quikr is not processing the return request. I paid 23000 and i want my money back. Ad id is[protected].
Quikr app clearly showed me as it supports secure payment and easy return. That's why i used quikr instead of direct online transfer. They are not responding after delivering a wrong product.