[Resolved] Quikr — Samsung galaxy no

hiteshhouse

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110051

Hi,

I ordered a refurbished mobile (samsung galaxy note 3) from quikr.com online by debit card, on 25th july, and the balance is cut from my account for that purchase, but the issue is... ita been 10 days and i am still waiting for my product to receive, i didnt get any message from quikr team, i called customer care they are saying different thing every time i call them, they told me that they have send a complint mail... then i asked about my comp;aint number... they said there is no complaint we provide... what is this... i cant even track my complint mail

Kindly help me to get get my product as soon as posibble... otherwise ill take legal action against the company as i myself is a laywer.

Email id - [protected]@gmail.com
Contact no. - [protected]
Order id[protected]

Regards
Hitesh

+6 photos

Was this information helpful?

No (0)

Yes (0)

May 23, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Quikr Customer Care's response Hello Hitesh, We are sorry for the trouble you've faced. We've escalated your issue to the team concerned and they will get in touch with you shortly. - Team Quikr

Aug 04, 2016

Updated by hiteshhouse Hi

Please find attached images,

This is HITESH, i have purchsed a Refurbished mobile from Quikr.com ( SAMSUNG GALAXY NOTE 3 - EXCELLENT CONDITION ), i have just received my order, but felt cheated by the company as there are many scratches on the phone and they didnt provide me the original samsung charger, infact the charger they provide me is of LAVA company which is not compatible with SAMSUNG NOTE 3, they didnt even provide me the EARPLUGS with mobile phone.

i request you to please provide me the original SAMSUNG charger and earplug as per the excellent condition of mobile as soon as possible, otherwise i am going to file a report as i myself a government lawyer. This is pathetic.

Order ID[protected]
Sub Order ID - 277475

Regards
HITESH
[protected]