Quikr — scheduling pickup and delivery

Address:32/b Thiyaghi Arunachalam Colony, Pallakarai, Tiruchirappalli, Tamil Nadu, 620001

I've ordered a watch on quikr and they said it'll be delivered to me within 4 days but it has already been 6 days and i've never got a pickup schedule and delivery schedule, when i called the quikr number they said "we'll get back to you in 2 working hours for the past two days and nothing has been done with the delivery. So please help me to get my order as soon as possible
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Quikr customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
Quikr Customer Care's response
Hi Sheldin, kindly message your contact details and AD ID or email at [protected]@quikr.com we shall assist you. Thank you.
Jan 14, 2020
Updated by Sheldin
No they haven't resolved my complaint they just called for name sake and they have done nothing with my complaint they haven't scheduled anything with the pickup and I'm worried that I've paid 13000 and I don't know what else to do please help me with this regard or atleast get me a refund
Jan 15, 2020
Updated by Sheldin
No response from Quikr I'm really worried about my money atleast I need my refund I've waited a long time. So please help me in this regard.
Complaint comments 

Comments

I purchased a chair on 22nd Dec, 2019. But it is not shipped still. I made a no. of call on customer care Centre. But my problem is resolved. 15 days passed after placed order But no action have taken by the team. Either ship or cancel my order till 10th january. Otherwise I will file a complaint in consumer court. Thanks...
I have paid online for led TV and haven't recieved it yet
I'm trying to contact from past 4days and no one is picking or replying email, can I know why this is happening and what's the status
Transaction id [protected]
I have not received any refund of my wallet amount. I have filled out the form link sent to me. But there is no update since last 2 weeks. Sent an mail also but no response. Really disappointing that quickr is cheating customers with their hard earned money.
Ad ID[protected]

I couldn't schedule the pick time for the product.
buyer already payed for the product.

I need your immediate response to this issue

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    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
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    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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