[Resolved]  Quikr — service not in menu sold fraudulently

Dear sir/madam we wrote to [protected]@quikr.com on 13.06.18, 01.08.18, 08.08.18 & on 29.09.18 from [protected]@verticalhealthorganisation.com the following but no one turned up to response. The service fraudulently sold by mr. Rajesh [protected].

"
Dear sir/madam,

We ask immediate refund of our payment of rs.4900/- made to you against
A contract through your executive mr. Rajesh on 30.5.2018.

The reasons are as follows :

1. Incorrect service being given : we clearly explained to mr. Rajesh
That we sell our customers a discount health card by which they get
Discount on their bills raised at various health service centers like
Hospitals, test labs, medicines, ambulance etc. But we are getting
Service of home nurse.

I am enclosing herewith copy of contract wherein no service is
Mentioned.

2. Service sms on incorrect mobile no. The sms alert is being sent on
Mr. Rajesh's mobile no.[protected] in place of our mobile nos. Is it
Ethical & logical?

3. Not responsive to our repeated request & reminders. From very next
Day of 31.05.2018 i am requesting to correct these irregularities on
Phone to mr. Rajesh. But even in two weeks the matter has not been
Solved. Does your service is as quick as your name quikr suggests?

So please be quick to refund my amount as soon as possible.

Thanking you
Your not happy client

Vertical health organisation pvt. Ltd.
"
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Nov 13, 2018
Complaint marked as Resolved 
We got no response from quikr or anyone else. The complaint has been marked as resolved without any resolution given. Who marked this ?. Please let me know if any resolution can be expected or we should move consumer court.
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Quikr Customer Care's response
Hi Shanti. Apologies for the discomfort caused. Could you please share your registered number and we shall assist you. Thank you
Oct 10, 2018
Updated by shanti.birendra
Thanks for your response.
We have given the mobile no.[protected] of our sales executive Mr. Kapil Sharma to receive the service alerts from Quikr. The contact person given is Mrs. Seema chohan with m.no.[protected].

We are attaching herewith the ist page of the contract wherein all these details will be shown.

Mr. Rajesh has got his mobile no. registered with our contract so that all the alerts were going to him only. We came to know this from your email that the alerts are being sent on Mobile Number for Leads : [protected] that belongs to Mr. Rajesh

Oct 29, 2018
Updated by shanti.birendra
This has been almost 3 weeks since I updated my complaint on 10.10.2018 but nothing has been heard from Quikr
Nov 13, 2018
Updated by shanti.birendra
We got no response from quikr or anyone else. The complaint has been marked as resolved without any resolution given. Who marked this ?. Please let me know if any resolution can be expected or we should move consumer court.
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