Quikr — Shown me wrong information and got my amount

I posted my house ad in Quikr. My add id is[protected]. I got a message yesterday night stating that someone is interested in my property but i have to pay the package amount along with some link. I opened the link and paid the amount of 799. Once i paid the payment i got a call from the number [protected] stating that they are from Quikr. They said i need to pay an extra 2000 amount because the link i paid is for brokers. I asked them why you send me a link when i am not a broker and individual customer. She said this is how they work and she is very rude. when i asked for a refund she said they won't provide it and do whatever I want. even she accepts they will send fake sms to receive money. Be alert guys.. Quikr is looting money by using this technique. i will post this information in all my social media if i am not getting any response from them. my number is [protected]

My mobile number is [protected]