Quikr — Sofa cum bed

Address:	New Delhi, Delhi, 110049
Website:	Quicker

I purchased a sofa cum bed from quicker and paid more than 300 rs. For delivery in addition to its cost and that too for delivery in the same city. 3 days after the payment I got to know from the seller that only 2 ppl came to receive a sofa cum bed of 6" by 6" and since they could not carry it delivery was re-scheduled for the next day. Quicker also assured the seller as well me that they would b sending 4 people and by next day it will be delivered. But again they sent only 2 people and asked the seller to arrange extra manpower. This was really embarrassing as the seller also pays some amount of the price to quicker. Quicker charges from buyer as well as from seller and this is the service they are providing. Taking so long to refund the amount if the delivery gets cancelled, taking so long to deliver items within the same city, communicating over phone that issue will be resolved but no response after that, taking customers for granted and the list goes on.